Cloud Heart

Fulfillment Policy

At Great Impressions, we strive to provide top-quality printing services for our customers. We are committed to ensuring that our clients are completely satisfied with their orders. Below is our fulfillment policy for printing envelopes, specifically tailored for our church clients:

Refund and Replacement Policy

If Great Impressions makes an error in printing your envelopes, we will take full responsibility. This includes any mistakes related to the design, text, or other print specifications provided by the client.

Our Promise:

Full Replacement: We will reprint your order at no additional cost to you, ensuring the corrections are made promptly.
Full Refund: If a reprint is not feasible, we will refund the full amount paid for the order, including any delivery costs.

Cancellation Policy

Before Printing: If you wish to cancel your order before printing has commenced, you may do so without any penalties. Please contact us immediately to ensure the cancellation is processed in time.

After Printing: Once printing has started, cancellations are no longer possible. However, we will work with you to find the best solution if there is an issue with your order.

Delivery Issues

In the rare case that your order is damaged during delivery or does not arrive as expected, please contact us immediately. We will either replace the damaged items or provide a full refund, including the delivery costs.

Contact Us

If you have any questions or concerns about our fulfillment policy, please don’t hesitate to reach out to our customer service team. We’re here to help and ensure that you have a positive experience with Great Impressions.